⚡ Power
Other updates in Queensmead Industrial
Internet
All good on my side 👍 I’m using Speedsurf AirFibre, not ground fibre, and my internet is working fine.
Ask the area
🚨 COMPREHENSIVE AREA-WIDE OUTAGE ALERT 🚨 📍 ALL IMPLICATED SECTORS: • Malvern Central (Main residential & commercial strip) • Hillary (Primary substation blast site) • Malvern Extensions (Streets bordering Seaview, Bellair, & Queensmead Industrial) • Escombe (Localized grid tracks including Fraser Road) • Queensburgh & Mount Vernon (Localized boundary roads) 💥 THE CAUSE: A catastrophic explosion and subsequent fire at the local substation completely melted primary underground distribution and network link cables, causing a massive, interconnected grid failure across these sectors. 🔧 OFFICIAL REPAIR STATUS: The eThekwini Electricity and Energy Directorate has designated this a high-priority depot-level infrastructure repair. Field technicians are on-site conducting deep structural excavations to expose the damaged underground cables. On-site splicing, jointing, and diagnostic testing phases are currently slowed down due to wet weather and safety protocols regarding wet high-voltage equipment. No official Estimated Time of Restoration (ETR) has been finalized. 🛑 MANDATORY RISK MITIGATION DIRECTIVES: 1. UNPLUG APPLIANCES NOW: Disconnect all high-draw household appliances (fridges, geysers, air conditioners, stoves) immediately to prevent severe damage from power surges. 2. THE 30-MINUTE GRID RULE: Because this blackout blankets multiple highly populated sectors simultaneously, the collective grid load will be dangerously high when re-energised. DO NOT plug appliances back in for at least 30 minutes after power returns. An immediate, collective electrical load will cause a secondary grid overload surge and instantly trip the area back into darkness. 3. SAFETY FIRST: Treat all electrical supply points, wires, and connections as live at all times during this downtime. 📱 OFFICIAL MUNICIPAL CONTACT CHANNELS: To ensure your specific street cluster remains verified under the active Master Area Ticket, use the following official eThekwini Municipality logging channels: • WhatsApp Portal: Text "Hi" to 064 761 7930 • Toll-Free Contact Centre: Call 080 311 1111 or 080 13
Water
🚨 *CRITICAL WATER STATUS UPDATE* 🚨 📅 *STATUS: NEW LEAKS FOUND / ONGOING OUTAGE* Following initial fixes, additional leaks have been revealed on the system. Crews are actively attending to them now. Water is only expected by TOMORROW. Taps remain dry across multiple sectors. Please see the updated list of affected reservoir networks and areas below: *=== CHATSWORTH AREA (CRITICALLY AFFECTED) ===* * Moorten (NEW LEAKS FOUND - EXPECTED BY TOMORROW) * Havenside * Bayview * Bulbul * Croftdene * Kharwastan * Phumphele * Silverglen * Umhlathuzana * Westcliff * Woodhurst * Arena Park * Chatsworth Town Centre *=== NORTHDENE 1 & 2 ===* * Farningham Ridge * Hillary * Malvern * Mount Vernon * Queensburgh * Queensmead Industrial * Shallcross *=== FIRWOOD RESERVOIR ===* * Farningham Ridge * Malvern * Moseley Park * Mount Vernon * Nirvana Hills * Northdene * Queensburgh *=== RIDLEY PARK RESERVOIR ===* * Coedmore * Farningham Ridge * Hillary * Malvern * Memorial Park * Mount Vernon * Queensburgh * Umbilo * Umhlathuzana * Umkhumbaan ⚠️ *MUNICIPAL DIRECTIVE:* If your area has trickling water or low pressure, use it strictly for essential needs only to allow remaining system reservoirs to stabilize. 📢 *OFFICIAL ASSISTANCE CHANNELS* * WhatsApp Fault Logging: 073 1483 477 * Toll-Free Support Line: 080 311 1111
